Frequently Asked Questions
Your domain is your digital address. It’s how customers find you amidst the vast ocean of the internet. A unique, memorable domain not only reflects your brand but also boosts your SEO rankings. Think of it as prime real estate in the digital world.
Absolutely! Our e-commerce plans come with dedicated managed cloud hosting which are priced Separately to ensure they are are customised according to your store’s unique needs, ensuring your online store is fast, secure, and scalable. This means you don’t have to worry about managing servers or dealing with technical glitches. We handle everything so you can focus on growing your business.
An SSL certificate encrypts data between your site and your customers, safeguarding their information. This encryption boosts customer trust, a crucial factor in improving conversion rates and securing online transactions.
Our plans integrate seamlessly with leading payment and shipping gateways, providing your customers with a smooth checkout experience. Whether you’re looking to accept credit cards, PayPal, UPI or any other major payment method, we’ve got you covered. Plus, our shipping gateway integration ensures accurate shipping rates and faster delivery times.
With enterprise emails, your business communication gets a professional edge. This feature allows you to create branded email addresses for your team, enhancing your brand’s credibility and improving communication with customers.
Sure! Our plans enable you to create high-converting landing pages and maintain an engaging blog. This not only helps in attracting more visitors but also in establishing your brand as an authority in your niche. Whether it’s promoting a new product or sharing industry insights, these features are designed to boost your online presence.
We believe in empowering our clients. That’s why we offer comprehensive training for your team, covering everything from managing your online store to implementing marketing strategies. Plus, you get lifetime support from our experts, ensuring you have the assistance you need at every step.
Our conversion and checkout optimisation tools are designed to minimize cart abandonment and maximize sales. From simplifying the checkout process to implementing effective call-to-action buttons, these features are all about enhancing the user experience and boosting your bottom line.
Sure! Network cache speeds up your website by temporarily storing copies of content, reducing load times for repeat visitors. Meanwhile, a network firewall protects your site from malicious traffic and attacks, ensuring your business and customer data remain secure.
With our store management app, running your e-commerce business becomes more efficient and flexible. You can manage orders, update products, and communicate with customers on-the-go, giving you the freedom to run your business from anywhere.
Our plans come packed with integrations for major social media platforms and email marketing tools, allowing you to easily connect with your audience and automate your marketing campaigns. From Facebook and Instagram to Google Shopping and HubSpot CRM, we’ve got the tools you need to create a comprehensive digital marketing strategy.
Dynamic pricing allows you to automatically adjust prices based on market demand, competition, and other factors, maximizing your profits. Promotions can be easily managed and tailored to target specific segments of your audience, driving sales and customer engagement.
By integrating your e-commerce store with Amazon and eBay, you open your business to a broader audience. This feature allows for seamless listing of your products on these platforms, increasing visibility and sales opportunities without the need for managing multiple systems.
Ensuring your e-commerce site complies with legal requirements is crucial. Our advocate verification for legal pages offers peace of mind by verifying that your terms of service, privacy policy, and other legal pages meet current regulations, reducing your liability risks.
User-generated content, such as customer reviews and photos, significantly boosts credibility and trust in your brand. Our platform makes it easy to collect, manage, and display UGC, enhancing product pages and encouraging more sales through authentic customer experiences.
Whatsapp alerts and browser notifications are powerful tools for engaging customers in real-time. Whether it’s for order updates, special offers, or cart reminders, these features keep your customers informed and engaged, directly influencing repeat business and customer satisfaction.
Our comprehensive returns and refunds management system simplifies the process for both you and your customers. With automated workflows and clear policies, handling returns and refunds becomes more efficient, ensuring customer satisfaction while saving you time and resources.
Expand your reach with our affiliate management system, designed to help you build and manage a network of affiliates. This tool facilitates tracking, payments, and communication, empowering affiliates to promote your products effectively, driving more sales through performance-based marketing.
Wallet/reward point systems encourage repeat purchases by rewarding customers for their loyalty, while subscription systems ensure a steady revenue stream by offering products or services on a recurring basis. Both features are designed to enhance customer retention and increase lifetime value.
Beyond adjusting prices based on demand, our dynamic pricing and promotions feature also allows for targeted discounts, bundled offers, and flash sales. This flexibility enables you to quickly respond to market trends, inventory levels, and customer behavior, optimizing your sales strategy for maximum profitability.
A chatbot acts as your online store’s 24/7 customer service representative, handling inquiries, guiding users through the buying process, and providing immediate support. This improves the customer experience, reduces bounce rates, and frees up your team to focus on more complex queries.
Personalization tailors the shopping experience to each visitor, based on their behavior and preferences, significantly boosting engagement and conversion rates. Custom-designed emails, which are part of this personalization effort, ensure that your communication stands out, further strengthening your brand’s relationship with customers.
Customizing HubSpot CRM involves tailoring the platform to fit your specific business needs, including workflow automation, custom reporting, and integrating it with your e-commerce platform. This ensures a seamless flow of customer data, enhancing sales strategies and customer relationship management.
We’ve developed a feedback system designed to gather all customer feedback efficiently. Only those providing five-star reviews are guided towards platforms such as Google, Facebook, Instagram, or Google Play, ensuring that your business benefits from a wealth of positive reviews. This approach allows for proactive online reputation management, enabling you to swiftly address any negative feedback while highlighting positive customer experiences. This strategy plays a crucial role in preserving and enhancing your brand’s image.
